Accessibility Statement

Last updated: November 2026

1. Our Commitment

Sabon Michal treats accessibility as part of how we want to meet every customer. We work to make both our website and our visitor centre accessible to people with disabilities, in accordance with the Israeli Equal Rights for Persons with Disabilities Law, 5758-1998, and the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Accommodations), 5773-2013.

2. Standard Applied and Level Achieved

This website was made accessible in accordance with Israeli Standard IS 5568, “Web content accessibility guidelines”, which adopts the W3C WCAG guidelines at conformance level AA. In practice the site is tested against the newer WCAG 2.1 level AA, which extends those requirements.

Level achieved: the site conforms to level AA, with the single exception listed in section 4 below.

3. What Has Been Made Accessible

• Full keyboard navigation across every page, including menus, drawers and dialogs
• A clearly visible indicator on whichever control currently has focus
• A “skip to content” link at the top of every page
• A correct heading hierarchy with one top-level heading per page
• Named, uniquely labelled navigation landmarks
• Programmatically associated labels on form fields, with errors announced
• Contrast of at least 4.5:1 for all text — against the white and the cream backgrounds alike — and 3:1 for graphical components
• Alternative text on images, with decorative icons hidden from screen readers
• Status messages (such as adding an item to the cart) announced automatically
• Respect for the operating system’s “reduce motion” setting
• Full Hebrew and right-to-left support
• Layout that holds up when zoomed and at a 320-pixel viewport

4. Parts That Are Not Yet Fully Accessible

We would rather be straightforward about this:

• Customer videos: videos submitted by our customers are not published with captions. Until a captioning workflow exists, such videos play without sound and carry a written description of their content alongside them

If you come across anything else that is not accessible, please tell us. That kind of report helps us more than any audit.

5. Accessibility of the Visitor Centre and Factory Store

Our visitor centre and factory store are located in the Dalton Industrial Park, and are accessible to people with disabilities:

• Designated accessible parking
• Accessible entrance to the building
• Accessible restrooms
• Accessible service counter

To arrange a visit or to ask about the accommodations on site, please call 04-9930343.

Please note: shops that stock our products but are not owned or operated by us are the responsibility of their own owners, including their accessibility.

6. Accessibility Coordinator and How to Reach Us

Have you run into an accessibility problem on the site or at the visitor centre? Do you have a suggestion? We would be glad to hear from you:

• Accessibility coordinator: Noam
• Role: Accessibility Coordinator
• Phone: 04-9930343
• Email: info@sabonmichal.co.il
• Address: Sabon Michal, Dalton Industrial Park, Israel

We undertake to respond to every accessibility enquiry within 5 business days, and to fix accessibility faults as soon as we can.

7. Date of the Last Review

The most recent review was carried out in November 2026. It combined an automated axe-core scan of every type of page on the site, in both languages, on phone and desktop, with manual testing of keyboard navigation, focus order, heading structure, zoomed layouts and the checkout up to the payment button. The payment page itself is run by the payment provider and was not part of this review, and no test with screen-reader software has been carried out yet.

The automated accessibility checks run as part of the site’s development process, so that future changes cannot quietly undo the accessibility achieved here. We carry out a full review at least once a year.